System Maintenance Packages
Ongoing system maintenance, bug fixing, and production support on a monthly basis
Covers bug fixing, system support, and continuous maintenance to ensure system stability and minimize downtime.
1. Basic Plan
- Basic bug fixing
- Email support
- Response time within 48 hours
- Suitable for small systems
2. Standard Plan
Most Popular- Bug fixing + minor system improvements
- Priority support
- Response time within 24 hours
- Suitable for general business systems
3. Premium Plan
- Full system maintenance coverage
- Monitoring & system health checks
- On-call / emergency support
- Response time within 4–8 hours
- Suitable for mission-critical systems
• Annual plans include special discounts (e.g. 120,000 THB / year)
• Supports Web / API / Backend / Legacy systems
• SLA can be customized based on business requirements